KENI PAYMENTS SERVICE TERMS

Company: GETKENI LLC (“Keni”)
Address: 15435 SW 75th Circle Ln, Apt 107, Miami, Florida 33193, USA
Website: https://www.getkeni.io

1. Agreement and Scope

By using or accessing Keni’s Payments Service (“Payments Service”), or by signing or otherwise accepting any Subscription Documentation that references these terms, you (“Client,” “you,” or “your”) agree to be bound by these Keni Payments Service Terms (“Payments Terms”).

These Payments Terms incorporate by reference the Keni Terms of Service. In case of any conflict between the two, these Payments Terms will prevail with respect to the Payment Services.

Capitalized terms not defined here have the meaning assigned in the Keni Terms of Service.

2. Definitions

2.1 “Payment Processing Services”
The ability to submit, manage, and complete payment transactions with your customers (“Transactions”) through Keni’s platform, enabled by third-party payment processors such as Stripe (“Payment Processing Service Providers”).

2.2 “Payments Service”
The combination of Payment Processing Services and related financial features offered through Keni’s platform, together with all integrations, settlement, and reporting tools.

2.3 “Personal Data”
Any information related to an identifiable individual as defined by applicable law.

2.4 “Transaction”
A request to process or capture payment funds from a customer through the Payments Service, including authorizations, settlements, refunds, and reversals.

3. Use of the Payments Service

3.1 Access and Availability
Keni provides access to the Payments Service as part of your Subscription. Keni may add, remove, or modify payment-related features at any time.

3.2 Limited Payment Functionality
Some payment features may be available for testing or preliminary use before full verification of your payment account. Funds from unverified or incomplete transactions will not be settled until a valid payout account is linked.

3.3 Stored Credentials
You may store customer payment credentials only with the customer’s explicit consent. Stored credentials may be used for authorized future transactions and cannot be exported, shared, or accessed directly.

3.4 Subscriptions and Recurring Payments
If you use the Payments Service for recurring billing or subscriptions, you must:

Obtain clear, written consent from the customer;

Provide a simple method to cancel; and

Process cancellations immediately upon request.

4. Payment Processing Account

4.1 Account Registration
Your payment processing account (“PPSP Account”) is managed through a third-party provider such as Stripe. Activation requires verification and approval from that provider.

4.2 Third-Party Terms
By using Keni Payments, you agree to the applicable Payment Processor’s legal terms (e.g., Stripe’s Connected Account Agreement).
Keni is not a party to those agreements.

4.3 Data Sharing
You authorize Keni to share necessary information with payment processors to facilitate payments, refunds, and compliance procedures.

4.4 Termination by Processor
If your processor suspends or terminates your account, Keni may immediately suspend your access to the Payments Service.

5. Data Use and Compliance

5.1 Data Rights
By using Keni Payments, you grant Keni and its affiliates the right to collect, use, and share your data (including Personal Data) as necessary to:

Operate and improve the Payments Service;

Prevent fraud and unauthorized activity; and

Comply with applicable law.

5.2 Privacy Protection
All personal data is handled in accordance with the Keni Privacy Policy.
If required by law (e.g., CCPA or GDPR), Keni acts as a “Service Provider” or “Processor” with respect to your Customer data.

6. Client Responsibilities

You represent, warrant, and agree that you will:

Use the Payments Service only for legitimate business purposes;

Obtain necessary customer consents for all transactions;

Comply with all applicable laws and card network rules;

Handle your own product delivery, support, refunds, and disputes; and

Maintain accurate transaction and tax records.

You are solely responsible for your relationship with your customers, including the legality and fulfillment of your goods and services.

7. Prohibited Use

You may not use Keni Payments for:

Illegal, deceptive, or fraudulent transactions;

High-risk or restricted businesses (pornography, gambling, cryptocurrency, firearms, payday loans, etc.);

Transactions involving sanctioned countries or individuals (as per U.S. OFAC);

Activities that violate the Keni Acceptable Use Policy.

If uncertain, contact [email protected] for clarification before processing payments.

8. Fees and Settlements

8.1 Fees
You agree to pay applicable transaction fees (“Payments Service Fees”) as set in your Subscription Plan or in Keni’s dashboard.
Keni may adjust fees with 30 days’ notice.

8.2 Payouts
Funds will be transferred to your linked business bank account according to your payout schedule. Processing delays may occur due to your bank or external systems.

8.3 Refunds
Refunds or reversals do not include reimbursement of transaction fees, unless the refund is made on the same calendar day before 9:00 PM local time.

8.4 Reserve and Withholding
Keni may withhold a reserve or delay payouts to manage risk or potential losses (fraud, disputes, chargebacks).

8.5 Unclaimed Funds
Unclaimed or inactive balances may be reported and transferred to the appropriate government authority in compliance with U.S. law.

9. Suspension and Termination

Keni may suspend or terminate your Payments access if:

You breach these Terms or the Keni Terms of Service;

Fraudulent, unauthorized, or illegal activity is detected; or

Required by our payment partners or by law.

Termination will not release you from obligations for prior transactions.

10. Limitations of Liability

Keni is not responsible for:

Your obligations to your customers (delivery, refunds, complaints, etc.);

Losses resulting from misuse, fraud, or failure to follow regulations;

Failures of third-party payment providers (e.g., Stripe).

You agree to indemnify Keni for any damages or claims arising from your business operations or non-compliance.

11. Governing Law

These Payments Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Any disputes will be resolved under the jurisdiction and venue specified in the Keni Terms of Service.

12. Updates and Modifications

Keni may update these Payments Service Terms periodically.
The latest version will always be available at:
👉 https://www.getkeni.io/legal/payments

Continued use of the Payments Service after updates constitutes acceptance of the new terms.

© 2025 GETKENI LLC – All Rights Reserved.

Keni is a registered trademark of GETKENI LLC.
Version 1.0 – Effective October 2025.