KENI MARKETPLACE TERMS OF SERVICE

Last Updated December 2025

Company: GETKENI LLC (“Keni”)
Address: 15435 SW 75th Circle Ln, Apt 107, Miami, Florida 33193, USA
Website: https://www.getkeni.io

1. Introduction

Keni operates an online marketplace that allows users of the Keni Platform to browse, install, purchase (as applicable), and manage integrations, plug-ins, and applications (“Apps”), and to access them through a unified sign-on system (the “Keni Marketplace” or the “Marketplace”).

By accessing, installing, or using the Marketplace or any App, or by signing or accepting any document referencing these terms, you (“Client,” “you,” or “your”) agree to these Keni Marketplace Terms of Service (“Marketplace Terms”).

To use the Marketplace, you must hold an active Keni subscription and have agreed to the Keni Terms of Service, which are incorporated by reference.
In case of conflict, these Marketplace Terms govern Marketplace-related matters.

If you are acting on behalf of an organization, you confirm that you have authority to bind that entity to these Terms.

2. Definitions

2.1 “App” – A software or integration, developed by Keni or an independent developer, that connects with the Keni platform.
2.2 “Client” – Any user of the Keni Platform or Marketplace.
2.3 “Developer” – Any individual or company registered to publish or integrate apps within the Keni Marketplace.
2.4 “Order” – Any installation, purchase, activation, or trial of an App through the Marketplace.
2.5 “Marketplace Content” – All apps, listings, materials, and services made available via the Marketplace.
2.6 “Third-Party App” – Any App created and operated by a third-party Developer.
2.7 “Third-Party Products” – Any external integrations or tools not owned by Keni.
2.8 “Single Sign-On” (SSO) – Unified credential access that allows Clients to use Keni and its integrated Apps seamlessly.
2.9 “Usage Data” – Analytics or operational data generated through your use of the Marketplace and connected Apps.

3. Account, Access, and Integration

3.1 Account Registration
To access the Marketplace, you must have a verified Keni account.
All information provided must be accurate and current.
Your account is subject to the Keni Privacy Policy, and you are responsible for maintaining the confidentiality of your credentials.

3.2 App Installation
To install an App, you may be required to provide integration details such as API Keys, Tokens, OAuth credentials, or subdomain information.
Once connected, the App will appear in your Keni dashboard as “Active.”

3.3 Beta Releases and Free Access
Some Marketplace Apps may be offered as beta versions or free access tools.
Such features are provided “as is”, without warranty, and are governed by the Keni Terms of Service.

4. Use Rights and Restrictions

4.1 License
You are granted a limited, non-exclusive, non-transferable license to use the Marketplace and Apps solely for legitimate business purposes under your active Keni subscription.

4.2 Developer Terms
Each App may include additional terms from its Developer (“App Developer Terms”).
You may not use an App without agreeing to its applicable App Developer Terms.

4.3 Third-Party Apps
Third-Party Apps are governed solely by their developers.
Keni is not responsible for any data practices, uptime, or performance of Third-Party Apps.
By installing or enabling a Third-Party App, you enter a direct agreement with its developer.

4.4 Removal or Suspension
Keni may remove, suspend, or disable Apps or Clients from the Marketplace at its discretion, particularly for violations of the Keni Acceptable Use Policy or applicable law.
Access may be reinstated once the issue is resolved.

4.5 Reservation of Rights
All intellectual property in the Marketplace remains owned by GETKENI LLC.
Apps are licensed, not sold. No ownership or transfer of IP occurs through installation or use.

5. Data and Security

5.1 Data Sharing
When you install an App, Keni may share necessary account or configuration data with the relevant Developer (e.g., name, email, business info).

5.2 Developer Access to Data
By enabling a Third-Party App, you authorize that Developer to access and process certain data within your Keni account, as required for the integration.
Keni is not responsible for the data handling practices of Third-Party Developers.

5.3 Keni Data Use
Keni may collect and use data related to your Marketplace activity for:

service optimization,

fraud detection,

analytics, and

product improvement.

All use complies with the Keni Privacy Policy.

5.4 Usage Analytics
You authorize Keni and Developers to collect anonymized or aggregated data for improving functionality and user experience.

6. Support

Keni provides support only for Apps developed by Keni.
Support for Third-Party Apps must be obtained directly from the Developer.
Lack of support from a Developer does not entitle you to refunds or credits from Keni.

7. Feedback

If you submit ideas, suggestions, or proposals to Keni (“Feedback”):

Keni may use them freely and without obligation.

You grant Keni a perpetual, royalty-free, worldwide license to use and publish your Feedback for any purpose.

8. Privacy

Your use of the Marketplace and related data collection are governed by the Keni Privacy Policy.
By using the Marketplace, you consent to data processing as outlined there.

9. Modifications

Keni may update or modify these Marketplace Terms at any time.
Continued use of the Marketplace after updates constitutes acceptance of the revised version.
The latest version will always be available at:
👉 https://www.getkeni.io/legal/marketplace

10. Term and Termination

10.1 Term
These Terms remain in effect while you use the Marketplace or any App.

10.2 Termination
Keni may suspend or terminate your Marketplace access if you:

Violate these Terms or the Keni Terms of Service,

Use the Marketplace in a manner that damages Keni or other users,

Breach the Acceptable Use Policy, or

Are required by law or partner request.

Upon termination, you lose access to Apps and associated Marketplace data.

11. Disclaimers

The Marketplace and all Marketplace Content are provided “as is” and “as available.”
Keni and its affiliates make no warranties—express or implied—regarding:

Accuracy or reliability,

Continuous availability,

Fitness for a specific purpose,

Freedom from errors or interruptions.

Your use of the Marketplace and Apps is at your sole risk.

12. Limitation of Liability

To the maximum extent allowed by law:

Keni shall not be liable for any indirect, incidental, consequential, or special damages (including data loss, lost profits, or business interruption).

Keni’s total aggregate liability shall not exceed US $5,000.

For beta or free-access Apps, liability shall not exceed US $50.

These limitations remain enforceable even if any remedy fails of its essential purpose.

13. Indemnification

You agree to indemnify and hold harmless GETKENI LLC and its affiliates from any third-party claims, damages, or liabilities arising from:

Your use or misuse of the Marketplace or Apps,

Your violation of applicable law or third-party rights, or

Your breach of these Terms.

Keni reserves the right to assume exclusive defense in such cases.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.
Any disputes will be resolved in accordance with the Keni Terms of Service (Dispute Resolution section).

Keni and the Keni Marketplace are trademarks of GETKENI LLC.
Version 1.0 – Effective October