KENI API TERMS OF USE

Company: GETKENI LLC (“Keni”, “we”, “us”, or “our”)
Address: 15435 SW 75th Circle Ln, Apt 107, Miami, Florida 33193, USA
Website: https://www.getkeni.io

1. Overview

These Keni API Terms of Use (the “Agreement”) are a legally binding contract between you (“you” or “Developer”) and GETKENI LLC (“Keni”).
This Agreement governs your access to and use of the Keni API, SDKs, developer documentation, and related developer tools (collectively, the “API”).

By accessing or using the Keni API, or by clicking “Accept,” you agree to these Terms and all referenced policies (including the Keni Privacy Policy, Acceptable Use Policy, and Developer Guidelines).
If you are accepting on behalf of an organization, you represent and warrant that you have authority to bind that entity to this Agreement.

2. Definitions

2.1 “API Documentation” – Keni’s developer documentation available at https://developers.getkeni.io/docs, as updated periodically.
2.2 “API Credentials” – The secure keys, tokens, or access credentials Keni issues to you.
2.3 “Application” – Any software or integration you develop that interacts with the Keni Platform via the API.
2.4 “Client” – Any business or user utilizing the Keni Platform or Services.
2.5 “Client Data” – Any data or content relating to a Client or its customers accessed through the API.
2.6 “Customer” – Any end-user, lead, or patient of a Client.
2.7 “Developer Partner” – A third party registered to build or distribute integrations on the Keni Marketplace.
2.8 “Keni Marks” – Keni’s trademarks, branding, and logos.
2.9 “Keni Platform” – The Keni SaaS and AI-powered communications platform, including SRM, voice AI, payments, and related services.
2.10 “Territory” – The United States and any region specifically authorized in writing by Keni.

3. License and Access

3.1 API License

Keni grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Keni API solely to:

Develop, test, and operate an Application that interoperates with the Keni Platform; and

Enable your Application to be used by Clients or by you directly.

No implied rights are granted.
You may not copy, modify, reverse-engineer, sell, or distribute the API or any portion of it.

3.2 Credentials

You must register and receive API Credentials from Keni.
Credentials are personal to you and must not be shared or reused by others.
Keni may revoke or suspend access at any time at its discretion.

3.3 Compliance

You agree to comply with:

All Keni policies and documentation;

Applicable laws including TCPA, CAN-SPAM, HIPAA, GDPR, CCPA, and data privacy rules; and

U.S. export laws and sanctions.

3.4 Rate Limits

Keni may impose rate or volume limits on API calls. Attempts to circumvent such limits are strictly prohibited.

3.5 Subcontractors

If you use subcontractors, they must be bound by terms at least as protective as this Agreement. You remain fully liable for their conduct.

4. Restrictions

You agree not to:

Use the API for any unlawful or fraudulent activity.

Copy, resell, or sublicense the API.

Create derivative works or reverse-engineer any API component.

Interfere with or disable security features of the Keni Platform.

Use the API to replicate or compete with Keni’s core products.

Process, store, or transfer Client Data outside authorized territories.

Misrepresent your identity or impersonate Keni.

Build applications involving prohibited industries (spam, hate, illegal drugs, firearms, or adult content).

5. Application and Marketplace

5.1 Application Approval

All Applications must be reviewed and approved by Keni prior to listing on the Keni Marketplace. Approval may be withheld or revoked at Keni’s discretion.

5.2 Responsibility

You are solely responsible for:

Your Application’s performance, security, and functionality;

Ensuring compliance with applicable laws;

Providing support to your users; and

Obtaining all necessary consents for data usage.

5.3 Monitoring

You must monitor your Application for misuse, fraud, or security vulnerabilities and promptly remediate any issues.

6. Updates and Support

Keni may modify or update the API at any time.
You must implement any required updates within a reasonable time to maintain compatibility.
The API is provided “as is”, with no obligation for support, uptime, or warranties.

7. Intellectual Property

7.1 Ownership

Keni retains all rights, title, and interest in the API, Platform, Marks, and all related IP.
You retain ownership of your Application, subject to this Agreement.

7.2 Keni Marks

You may use Keni’s branding only with written permission and in compliance with branding guidelines.
All goodwill generated through such use inures to Keni.

7.3 Feedback

Any ideas or suggestions you provide regarding Keni’s products are non-confidential.
You assign all rights in such feedback to Keni.

7.4 Competitive Development

Keni may independently develop products or features that are similar to or competitive with your Application.

8. Privacy and Security

8.1 Privacy Obligations

You must maintain and display a privacy policy describing how you collect, store, and use Client or Customer data.
You must not use Client Data for unauthorized purposes.

8.2 HIPAA Compliance

If your Application accesses or processes Protected Health Information (PHI), you must execute a valid Business Associate Agreement (BAA) with each applicable Client before accessing PHI and comply fully with HIPAA and HITECH.

8.3 Security Requirements

You must implement and maintain reasonable administrative, technical, and physical safeguards meeting industry standards.
If you experience a data breach affecting Client Data, you must notify Keni within 24 hours and cooperate fully in mitigation efforts.

9. Confidentiality

Each party agrees to maintain the other’s confidential information in strict confidence and use it only for the purposes of this Agreement.
Exceptions include information that is public, independently developed, or required to be disclosed by law.

10. Disclaimer

THE KENI API, PLATFORM, AND MARKS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.
KENI DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Use of the API is at your sole risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless GETKENI LLC, its officers, employees, affiliates, and agents from any claims, damages, or liabilities arising from:

Your use of the API or Application,

Breach of this Agreement,

Violation of law or third-party rights, or

Security incidents or data breaches related to your Application.

12. Limitation of Liability

To the fullest extent permitted by law:

Keni’s total liability under this Agreement shall not exceed $500 USD;

Keni is not liable for indirect, incidental, consequential, or punitive damages, including loss of data or profits.

Claims must be filed within 12 months of the event giving rise to them.

13. Term and Termination

13.1 Term

This Agreement remains in effect until terminated by either party.

13.2 Termination

Keni may suspend or terminate your access at any time for any reason, including breach or misuse.
You may terminate by ceasing all API use.

13.3 Post-Termination

Upon termination:

All rights and licenses immediately cease;

You must delete all Client and Customer Data;

You must destroy all copies of the API and credentials;

Certain provisions (confidentiality, IP, limitation of liability, indemnity) survive termination.

14. General Provisions

Governing Law: This Agreement is governed by the laws of the State of Florida, excluding conflict-of-law principles.

Venue: All disputes shall be brought exclusively in Miami-Dade County, Florida.

Assignment: You may not assign this Agreement without Keni’s prior written consent.

Independent Contractors: Nothing herein creates a partnership, joint venture, or agency relationship.

Force Majeure: Neither party is liable for delays caused by events beyond reasonable control.

Entire Agreement: This Agreement constitutes the entire understanding between the parties regarding API use.

Severability: If any provision is held invalid, the remainder will remain in effect.

© 2025 GETKENI LLC – All Rights Reserved.

Keni, the Keni Platform, and the Keni API are trademarks of GETKENI LLC.
Version 1.0 – Effective October 2025.